Ron's Resume

A. Ronald (Ron) Melo
7310 Debbie Dr., Dallas, TX 75252
2880 NE 33rd Court, Unit 504, Fort Lauderdale, FL 33306 (Miami area)
Cell.: (954) 770-6622 (email: melo2006@gmail.com )- I am willing to travel and relocate








SUMMARY OF EXPERIENCES

• Over 14 years experience in the technology industry including ERP/CRM and e-Business solutions.
• Consistently exceeded quotas, and company goals.
• Experience in managing sales cycles and closed new business in specific geographic area and vertical markets including Manufacturing, Financial Services, Telecommunications and others.
• Strong verbal and written communication skills
• Proven ability to strategize with customers, solution partners, and cross-functional teams to develop compelling business cases for enterprise solutions.
• Ability to scope projects and design and present solution proposals with strong organization and time management skills. Proven customer management skills.
• Maintained professional internal and external relationships with prospects, partners and teammates.
• Exceptional ability to demonstrate and deliver the technical features, competitive advantages and business benefits.
• Confident in creating leads, develop pipeline and sales forecast, as well as calling on IT managers, divisional VPs and C-level executives of Fortune 1000 companies.
• Extensive knowledge with Wireless Mobile apps (NOKIA/Intellisync), ORACLE e-Business 11i solutions, eCommerce, Business Intelligence, SalesForce.com, AMDOCS Clarify CRM,.
• Competitive awareness and understanding of: and other CRM/ERP products and services such as SAP, Siebel, Peoplesoft, I2, as well as knowledge on GOOD, Blackberry, billing software, Customer Care, CTI & IVR vendors for call centers, ASP/ISPs services, Supply Chain Management, Application Servers (Oracle, BEA, Vitria, Citrix, Tibco), Mercury Interactive testing tools, EAI (enterprises application integration) and EDI adapters.
  
  EXPERIENCE
• 
  
  Sr. Account Manager Jan 2005 to Present
  NOKIA Corporation - Enterprise Solutions- Intellisync Software – Nationwide territory -75% traveling
• Just promoted to a new role performing Sales and Business Development on a new territory, as a results of a excellent performance last year.
• Achieved almost 100% of quota last year (the highest of my division) in selling to major Fortune 1000 companies, as well as developing a Nationwide territory with Verizon Wireless.
• Assisted in selling Wireless Mobile solutions to 3 major Cellular Phone Carriers and dozens of med size and large accounts, achieving over 120% of quota on my first year. We are the most profitable division (Channel Partners) for NOKIA Enterprise Sales division (Intellisync).
• Assisted in developing and grow the channel sales and marketing tools for Verizon Wireless.(our largest reseller)
• Provide simple and complex sales mobile application solutions and give sales presentations on Intellisync Mobile Suite (IMS) and Verizon WSES: Email Accelerator, Device / System Management, FileSync, and Data Sync.
• Provide web-based and onsite product sales presentation and training to resellers and larger size customers.
• Provide support in completing RFP and RFI responses. I understand and use Salesforce.com and Siebel CRM Support solutions for sales and support our prospects and customers.
• Experience with corporate groupware applications: Microsoft Exchange and/or Lotus Domino
• Strong analytical/problem solving skills and experience.
  
  Business Development Manager May 2001 to Jan 2005
  MAXDREAM Corp.(First e-Solutions)
• Developing leads thru creation of marketing campaigns, cold call, and technical solutions by uncovering client’s business needs. Experience in creating a sales forecasts, ROI and White Papers to support sales efforts.
• Delivering B2B and B2C e-Business and Business Intelligence solutions utilizing web portals for companies providing enterprise information and business processes to employees, partners, suppliers, and customers.
• Introduced and created new sales demonstrations and processes to shorten the sales cycle for Peace Software, Inc. Peace’s Energy Suite components includes: Customer Care, Billing, C&I (Commercial & Industrial customers), Enrollment, Electricity Supply, B2C(Self Service), B2B(EDI interfaces), and Business Intelligence for utility and retail energy companies.
• Research sponsor banks, credit card processors and telecommunication wholesalers to create, implement and market prepaid card services for First e-Solutions LLC. Products and services include stored value cards, prepaid debit MasterCard/VISA, payroll cards, prepaid long distance calling cards, wireless, prepaid internet services and bill payment. Projects include creation of web portals for call centers, public and corporate.
• Create, train and implement sales and marketing materials and demos for our sales force.
• Provided technical support and leadership by recruiting and managing other Sales Consultants.
  
  Solution Sales Specialist April 1999 to April 2001
  ORACLE Corp., Dallas, TX & Miami, FL (Traveled over 75% of the time covering the US and Canada territory)
• Responsible for selling and promoting Oracle's e-Business Suite ($12M/yr in quota) of products including Customer Relationship Management (CRM) product line, Supply Chain, services and outsourcing. The CRM line of products includes modules for Call Centers, Web Portals, Sales (SFA), Marketing, Customer Care, Telesales, Contracts, Field Service, Business Intelligence, Wireless, e-Commerce solutions and EAI adapters.
• Achieved over 130% of quota in 2000 and on target (100%) for 2001.
• Developed White Papers and Press Releases to support and close major sales.
• Provided specific industry or product expertise to facilitate the closing of deals within territory.
• Continually performing discoveries, needs assessments, responding to RFI/RFPs, and coordinating resources such as Consultants and Product Managers to support and close major sales opportunities.
• Clients included telecommunication companies and major Fortune 1000 companies (Sprint PCS, Sprint, QUEST, WorldCom (MCI), AT&T, UUNET, Convergys, SBC, Ameritech, New Media, Broadwing, AndRX, Aspect, Bank Atlantic, Card Services, Disney, eMD.com, Jackson Labs, J.C. Bradford, National Pen, T. Rowe Price, TeleTech, to name a few.
  
  Solution Sales Engineer May 1998 to March 1999
  Clarify Corporation (now AMDOCS Corp.), Dallas, TX
• Directly responsible for, and partnering with, the Sales team, to actively promote Clarify's Customer Relationship Management (CRM) product line (FrontOffice98) and services. Clarify solution modules includes: call centers, sales and marketing, Business Intelligence (reports), customer service, quality assurance, field service and logistics, and help desk.
• Performed in-depth customer needs assessments, solution recommendations, responding to Request for Proposals (RFPs) ranging from $200K to multi-millions projects for Fortune 1000 companies.
• Prepared and delivered Architectural, and WorkFlow presentations and customized demonstrations.
• Strategizing with the Sales team using Targeted Account Selling (TAS) methodologies.
• Used a complete set of tools to customize Clarify’s applications such as ClearBasic (Visual Basic), APIs, User Interface Editor to modify forms and Data Dictionary Editor to modify and support databases (SQL Server, Oracle, & Sybase).
• Used BEA TUXEDO or MS MTS as a middle tier (application server) to improve performance, scalability and integration for CTI, Email, Web, ERP systems (SAP, PeopleSoft, ORACLE, etc).
  
  Regional Account Manager and Sales Engineer Nov 1995 to March 1998
  USDATA Corp., Coral Gables, FL – Industrial Automation software solutions to manufactures.
• As a top sales division within USDATA, Achieved over 133% ($1.6M) of a $1.2M quota in 1996
• Trained new and existing Value Added Resellers (VARs), distributors and integrators on how to market and perform products demonstrations.
• Assisted marketing teams and attended international trade shows with VARs and distributors to increase exposure of the top selling FactoryLink and WebClient software.
• Gave presentations, training classes, and seminars on FactoryLink and WebClient to new and major existing accounts. Traveled over 60% of the time.
• Developed proof of concept demonstrations and assisted customers with pre-sales technical questions relating to interfaces with SAP R/3 modules, drivers, connectivity issues with SQL databases (ORACLE, DB2, etc.) and devices like PLCs. We supported 9 versions of operating systems of our FactoryLink software, including VMS.
  
  Sales Consultant March 1991 to October 1995
  US Success Consulting, Dallas, TX
  Subcontracted to: Automation Image, The Braemar Group, Garland Ins., Amresco, Mobil Oil Corp., Zenith Corp.
• Created customized working models and applications.
• Worked on various PC Networking projects including LAN Installation, administration and support. Environments included Windows 95/NT/3.11, Novell, UNIX, OS/2, and AS/400.
• Recommended upgrades, installed and troubleshot various hardware and software products. Provided support relating to driver conflicts, log-in difficulties, modem and ODBC connectivity, e-mail configurations, printing problems, Internet connections, and Website setup.
• Developed a multimedia capturing (live video/image/audio) database application for an Eye Surgery Clinic and a similar application for a Dental Clinic.
• Developed a real estate application with D/FW city maps to show properties for sale which included images and video. Created an application to display 2D/3D animated commercial ads over TV monitors for clubs. Experience with applications like: MS Access, Crystal Reports, 3D Studio, ACAD and other multimedia scripting languages such as Visual Basic.

EDUCATION

Bachelor of Science, Civil Engineering (BSCE), 1990
Old Dominion University, Norfolk, VA.
Certificates:
NOKIA Intellisync Mobile Suite (email Accelerator, Device Manager, FileSync, Darta Sync)
IBM AIX-UNIX-System Administrator, SUN Microsystems- UNIX Sales Training,
Prof. Donovan Executive Sales Seminar Series (Harvard Univ. prof. & Cambridge Tech. CEO),
Oracle Suite of CRM products training, Making Major Sell (SPIN) Selling Classes
Target Account Selling (TAS), PowerDemo training, Clarify ClearBeginings, ClearSupport certificates
LoadRunner Certified Product Specialist (CPS), WinRunner, TestDirector
Access7 Application Development, Access 7 Advanced Training
Networking Fundamentals (TCP/IP), Novell, AutoCAD, 3D Studio, ArcCAD, LandCAD
Technical proficiency in several databases and technologies like: JAVA, HTML, XML, WAP, SQL, J2EE, Oracle Forms, VB, SQL, .Net, legacy systems, etc

HONORS
Sales/Systems Engineer of the Quarter, USDATA, Q1 1997
Highest GPA of the CE Graduating Class of May 1990
Certificate of Honor Roll for Outstanding Academic Performance in Engineering; (GPA 3.5) 19891990
Selected to Chi Epsilon Honor Society for Civil Engineering Student
Dean’s List 1989 and 1990

ADDITIONAL INFORMATION
References Available Upon Request
Willing to Travel and to Relocate
Fluent in Portuguese and Spanish